FAQ - Knowledge Base - Product Question & Answer Extension for Magento® 2Advanced Product FAQ Extension for Magento 2
Create an effective accordion-style knowledge-based section of Frequently Asked Questions & answers to put all the necessary information together. The extension helps to answer your customers’ queries from the product page or FAQ page. Use the backend grid to create an unlimited number of FAQs and organize them into different categories and tags. It uses a collapsible user-friendly interface to show/hide answer without any page refresh using AJAX. Check it out for more features.
- Let your customer quickly find answers to their questions
- Backend grid to manage FAQ and its categories
- Collapsible user-friendly interface to show/hide answer
- Option to set number of questions per page
- Eliminates page reloads when you select FAQ category using AJAX
- Displays FAQ category and tags on the sidebar for easy navigation
- Complete control over FAQ to display on product/CMS page
- Set the FAQ toggle speed in milliseconds from the backend
- Add images, blocks, widgets in answers using WYSIWYG editor
- Comes with SEO & Mobile-Friendliness with Multi-store support
- InstantHelp Center
- 90 DaysFree Support
- FreeLifetime Updates
- Meet MagentoStandards
Your customer has many questions in their mind before making a purchase. To get answers to all their queries, either they try to reach you with available contact options. However, it's not possible to answer all the questions instantly as your customers are not passionate enough to wait for your reply; they switch to something else. To prevent losing customers, you can create a list of frequently asked questions that your customer usually asks regarding product or service. Display all that commonly asked questions in one place helps your customers to quickly find answers to all their questions and encourage them to complete their checkout process without wasting time.
Mconnect Advanced Product FAQ Extension for Magento 2 allows you to create an organized knowledge-based questions-answers list for all your customer queries and display it on a separate CMS page as well as on the product page. Even many of eCommerce store owner has identified that FAQ page is second visit page once the user land on your site. Using the backend options, the admin can customize the FAQ page settings and display positions. Also, it's quite easy to manage different FAQ categories and Q/As using the backend grid. By making use of WYSIWYG editor, it becomes easy for the admin to prepare answers by adding images, blocks, and widgets.
On the separate FAQ page, you can enable or disable search box to let our customer search through all the FAQs and look for answers. It uses an interactive collapse/expand the feature to show or hide the answer to the question without any page reload using AJAX. You can also control the visibility of the FAQ page sidebar to showcase the FAQ categories and tags. Presenting an organized list of FAQs in a user-friendly manner helps your customers to find all resolution to their queries without any efforts quickly as well as saves their valuable time by serving hassle-free shopping experience.
For example, if you have an online eCommerce store where you are selling different types of products or services, and you got so many reparative inquiries from your customers then this extension will help you to list the answers of many frequently asked questions such as products, services, returns, shipping, delivery, warranty, refunds, payments, order processing, license, support, store features and so on.
Ultimately, this FAQ extension will help store owners to resolve pre-purchase customer queries and reduce repetitive customer queries by providing relevant FAQs. Also, it gives satisfaction to your customers by resolving their questions instantly and increases their loyalty towards your brand.
Functionality Included in Extension
ENABLE/DISABLE THE Product FAQ
Select 'Yes' or 'No' to show the FAQ option and page on the storefront.
GIVE A TITLE TO YOUR FAQ PAGE
Give a nice title to your FAQ page if you want to give it a personalized appearance.
ENABLE FAQ SEARCH BOX PLACEHOLDER
Select 'Yes' to show the search box on the FAQ page and give a phrase to appear in the box.
SET THE NUMBER OF QUESTIONS PER PAGE
Define the number of questions with their answers to appear per FAQ page.
DEFINE THE FAQ TOGGLE SPEED
Fix a speed for toggling the FAQs.
ENABLE OR DISABLE THE EXTENSION FOR PRODUCTS
Choose 'Yes' or 'No' to show the FAQ for your store products.
SELECT TO SHOW THE SIDE BAR WITH FAQ
Enable or Disable to show the left hand side bar on the FAQ page. This bar shows the category and popular tags for the FAQs.
Why Our Extension
Need help in Magento website?
Do you have a question, problems or custom requirements for your website? Big or small, No matter, we're here if you feel you need support, help or consultation. Talk to us!Get Free Consultation
Do you have an question? Please ask us. We will respond you within 24 hours. Create a support ticket.
Please share your business specific extension customization requirement. Talk to our Magento developer!