Do you want to your customer to know where their product is? And do you want keep them in track? Track order extension for Magento 2 is the solution for this. It will allow your customers to track their consignments easily and accurately without signing in.
Customer will just have to add order number and registered email address, then system will display all the details of the order with latest whereabouts of the product. It has become an important extension because if you leave your customers in the dark about their order status, they are never going to return to your store. In fact, 22% of shoppers are deemed to abandon their carts if no information about shipping and order tracking are provided.
This extension enables store owners to give their customers prompt information about order status, dispatch and delivery schedule. This helps to keep the loyalty and retention of the customers.
Benefits of the extension
- No need to search in the shipment carriers’ website to track their order.
- Customers can easily know the status of their order without logging into their account.
- They can view the shipment tracking link in “Track Order” page or in the email sent to them.
- 75% of the online shopper’s rate order tracking as an important part of their satisfaction with an online retailer which means higher customer satisfaction rate.
- Improved Brand image: Tracking information keeps customer updated and increases their faith in the company.
- Magento track orders extension can give transparent info to their customers on a real time basis thus saving time and resources by a long scale.
- Reduce costly calls from customers inquiring about the status of their order.
- Create new opportunities to contact your customers by email, to cross-promote new offers and social media invites.
- Set customer expectations and provide peace of mind.
Functionality Included in Extension
You will able to enable or disable track order extension.
ALLOW FOR TOP LINK
Allow link in top header for yes/no (If select 'Yes' then label and link display in to header).
ALLOW FOR TOP MENU
Allow for top menu Yes/No (display link in menu bar).
SEND TRACK ORDER LINK
Send track order Link Yes/No(Send link in email, when shipment is created).
CREATE WIDGET AS PER REQUIREMENT
Create widget as per requirement for add in the page.
Ability to track order link into header.
Add track order link in navigation menu bar.
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Free Update Support
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Pro-active Helpdesk available - Monday through Friday. Respond to Every Inquiries in 24 Hours Or Less.
From installation to extension customization, configuration to answering every query of yours, we don’t miss out on opportunities to help our clients.
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Why Our Extension
We code according to Magento guideline that ensure positive effect and plug & play solutions.
Great UI Design
Experienced Magento developer creates customer-friendly interface that gives smooth navigation.
Several technical test cases are conducted to check the quality & code standards to ensure future compatibility.
What people says
Great ExtensionMy Online store is selling home cleaning and personal care products. However, we are punctual in shipment, and some inquiries have inspired us to take help of M-Connect Media to get an extension for shipment tracking.
After installation of Order Tracking extension on our Magento 2 store, we have noticed a steady growth in sales and a steep decline in phone inquiries related to shipment tracking.
It has made us pleased and productive for more business. Reviews of our patrons have encouraged us much.
Highly Recommend this Product!!!I am running a mid-size e-commerce store selling fashion wears in Toronto, Canada and adjoining regions of the USA. We were suffering from constant inquiries regarding shipment and order made by our customers residing far away places.
After integration of Order Tracking extension by M-Connect Media on our Magento store, our support staff has some relaxing moments! Moreover, it has improved our sales and customer experiences. So, I recommend it highly for others too.