Maintenance that keeps your store fast, secure and growing
A store that nobody maintains slowly slides. Patches stop going on, the pages get a little slower each month, and a security hole sits open until someone finds it. We keep that from happening. You get the first 30 days after launch free, then a monthly retainer from $179 a month that covers patches, upgrades, monitoring and steady improvement.
- Security patches every month
- Performance monitoring
- Magento upgrades handled
- Plans start at $179/mo
On every retainer
- A dedicated support engineer
- Save 20% on annual plans
- Continuous improvement
- NDA available on request
Stores do not stay still, they drift
The day you launch is the best your store will be unless someone keeps working on it. Magento ships patches you need to apply. Extensions fall behind. A third-party script creeps in and the home page loads a beat slower. None of it is dramatic on its own, which is exactly why it gets ignored until the store feels sluggish or a vulnerability turns into a real problem.
Maintenance is how you protect what you already paid to build. We treat it as ongoing care from a dedicated support engineer who knows your store, so the small things get handled before they cost you, and your investment carries on compounding instead of quietly eroding.
Four things we cover on every plan
These are the areas we stay on top of month after month.
Security patches
We review and apply Magento security patches every month, catch and remediate dependency vulnerabilities, and address zero-day issues within 24 hours.
Performance monitoring
Real-user monitoring and synthetic checks, with your Lighthouse score tracked weekly, so a performance regression gets caught before your customers feel it.
Magento upgrades
Minor version upgrades on a regular cadence, and major version upgrades planned and executed, so your store stays supported and patched.
Continuous optimisation
Conversion improvements, checkout tweaks, search relevance and page-speed wins, so each month leaves the store a little better than the last.
What you actually get in your inbox
Patches and security applied
Magento security patches, dependency updates and OWASP fixes, applied, tested and monitored rather than just flagged.
Performance reports
Monthly Lighthouse and real-user monitoring reports, so you can see exactly where the store is fast and where it is starting to slow.
Support hours
Dedicated support hours each month for fixes, tweaks and content updates, with same-day response on a direct Slack channel.
Quarterly review
A quarterly business review with a senior engineer, where you agree the roadmap for the next quarter's optimisation work.
Maintenance is the last step, and the one that never ends
Maintenance comes after the build is done and the store is live. The launch hands you a working store, then maintenance keeps it that way. It runs ongoing, from $179 a month, owned by a dedicated support engineer whose job is to keep the store improving rather than just keep the lights on.
You do not start cold either. The first 30 days after launch are free, built into the project's fixed-price scope. That covers the bug fixes, tweaks and performance fine-tuning that always come up once real customers start using a new store, at no extra charge, before any retainer begins.
A long track record on Magento
We have been doing this since 2009, and keeping clients happy is the part we care about most.
Common questions
How much does maintenance cost?
Plans start at $179 a month. Bigger stores, or higher SLA tiers with faster response, run from $499 up to $1,999 a month. Committing annually saves you 20%.
Is the first 30 days really free?
Yes. It is built into every project's fixed-price scope. Bug fixes, tweaks and performance fine-tuning in that first month come at no extra charge.
How fast do you respond to support tickets?
Same-day on a direct Slack channel for retainer clients. On premium plans, P0 and P1 incidents get a one-hour response, 24 hours a day, seven days a week.
Can you handle major Magento version upgrades?
Yes. We plan and execute both minor and major Magento version upgrades as part of long-term maintenance, and they are often included in annual plans.
Keep your store fast, secure and growing
Book a support consultation and you will walk away with a maintenance plan tuned to your store and your budget. The 30-minute call is free and there is no obligation after it.