Any website succeeds in the long run if there is the right kind of support extended to it. It is very much essential that one keeps track of whether the website is error-free, fast, stable, and secure and the rest of the features up to date.
One should remember that issues in the website and downtime will mar the business and also may have negative impact on the image that the business would cut across. But, all these hurdles can be overcome when you have an apt support package.
M-Connect is one such company that offers the much needed support to business owners who depend largely on their Magento eCommerce stores to rake in revenue. You can rest assured that the security and various other aspects are fully taken care of with the experts at the helm.
M-Connect Media has robust repo in the market for serving luminous quality of Magento maintenance and support which are offered to worldwide eCommerce clients using our best in industry services named as FQS (FLAMBOYANT QUALITY SUPPORT).
FQS contains of dedicated Magento Resources who makes sure that your online store will never shut down. While using FQS you are no longer to be worried for your online business which will give you satisfaction that your business is supported putting quality efforts, professional resources and expert guidance.
FQS not only covers the issues and bugs problem of your eCommerce stores but also provides daily business support surrounded to your Magento eCommerce Store.
|24/7 Site Monitoring|
|Hot Line - Instant Support Contact Number|
|Back-end Development [Magento Admin Support]|
|Front-end Development and Design|
|Customer Support Portal Login|
|Magento Product Support - Extension Installation|
|Extension Support and Enhacement|
|Development/staging environment and code repository|
|Dedicated Project Manager|
|Security Patches Installation|
|Magento Version Upgrades|
|Malware Scans and Investigations|
|Anti-virus Scans and Investigations|
|Response Time [Hours]||24||12||8||4|
|Emergency Support Hours||4||6|
|Unused Hours Expire Within||7 Days||30 Days||30 Days||30 Days|
|Additional Support Hour Rate||$50||$40||$35||$30|
|6 Months Subscription [7% Discount]||PAYG||$3348||$5859||$7533|
|Annual Subscription [20% Discount]||PAYG||$5760||$10080||$12960|
|Contact US||Contact US||Contact US||Contact US|
There are a wide variety of measures and features that our Support Packages encompass in order to prevent any kind of issues that may arise while the website is up and running. These options are designed in such a way that they suit different business scenarios. At M-Connect, we work towards catering to diverse business needs and also give our customers the comfort when we say that our team of Magento experts will handle problems of any difficulty.
Whatever it is an outage is an outage. They will be the first ones to notice and react too.
When you think some link somewhere has gone wrong, we will probe deep into it. If the case calls for it, we may also go in for a quick bug fix.
You may wish to seek assistance when there is something that is not working as per your expectation.
We are always there whenever you need information and assistance related to using the features that come in with Magento.
You wish to make your ecommerce store more unique? Request for a customized solution.
Are you considering re-configuration of your store? You will have to import a lot of data then. You can seek support for data migration to Magento, product data-entry and many more such services.
Extensions will better the performance of your Magento store. We will get them installed in an impeccable manner and also offer the best technical support for the various third party extensions that we have installed.
It is essential that you keep abreast of the latest in the market. So, we can upgrade your Magento store with the latest version that is around.
Your website needs to be at the top of its performance all the while in this extremely competitive market. Just a few seconds also matter a lot and have the ability to put off the potential customers. When we fine tune the performance, the speed of your website will be optimum and it will work fine. Our experts are adept at fine tuning the performance of the Magento stores.
Well, the support scheme is a comprehensive one and at the same time is a flexible one too. The main aim of this package is to facilitate you to concentrate more on your business while our experts will look into all the other important technical aspects.
Our Magento experts react very quickly whenever our clients are facing an issue with their Magento store. They are well equipped to tackle any kind of an emergency, worst case scenarios are a cakewalk for them.
We perfectly understand that poor performance will hit your business hard. So, sign up for the support package of M-Connect and you will have a team of Magento experts work assiduously, fixing any kind of a road block in the quickest time possible.
In addition to offering support for Magento Community and Magento Enterprise through our support packages, we also have issue based support service. This is for those businesses that want customized services like ecommerce consulting, store usability analysis, performance optimization and related ones. This issue based support service also comes in at $50 per hour
If you have understood the importance of having your Magneto store run healthy, then choose our services and our Magento certified developers will keep a constant proactive monitoring on the performance of your site. They will eliminate any kind of problems that may arise while it’s functioning.
Choose any of the Magento support subscription plans we have on board and rest assured that your website is in able hands that can tackle all maintenance needs. Be assured that you will have a good runtime of your website.